Service, support and installation of staff and faculty computing equipment
Please contact AMPD Computing if you require:
- computing equipment repairs, moves, upgrades, installations
- software installations or service
- account activations or password resets
AMPD Computing is also involved in the Computing Plan (Academic Equipment Fund) and Computer Renewal Program (CRP) equipment rollouts.
Digital Media Assistance
AMPD Computing can assist faculty teachers and researchers with the preparation of digital media, be it audio, video or graphics. We have the equipment on-hand to make scans of slides, photos or pages. For other media work, such as audio and video, we have still and video cameras and audio recording equipment. This media can be used in support of your teaching and research.
Contact Fine Arts Computing (firstname.lastname@example.org) to determine what kind of support you need while developing the materials for your course. We will help set up and oversee support from the FFA eLearning Team. Support is based on your needs. Some examples of support include recording and editing lectures and/or interviews with external experts; support for using Camtasia to record lectures or to create tutorials; uploading audio and video files to our streaming servers; and technical support for Moodle and/or Wordpress. As the course development nears completion, we can assist with customized Moodle support and training for faculty members, teaching assistants and students.
Support for Researchers
In keeping with the importance of research to the School of the Arts, Media, Performance and Design, AMPD Computing has been mandated to provide assistance to researchers. Faculty members who will require computer support for a research project (laptop and desktop computer configuration and maintenance, website setup and administration, application development, etc.) are to work with Tim Hampton (director of Computing Services) to prepare a research computing plan. This plan will outline the resources and staff time that will be devoted to the project, divided into two elements:
1 - "In kind" support, i.e. what computing support the Faculty is providing at no charge as a contribution to the project
2 - "Funded" support, i.e. what computing support the Faculty will seek grant funds for
This plan will be a component of the proposal submitted to the Dean for approval and is separate from yearly operational computer funds. The "in kind" contribution proposed will be assessed in light of the priority the Faculty assigns to the research project.
Once the research project is approved and funded by granting agency, computing will begin providing the support outlined. Reimbursement for the funded support will be sought at roughly four month intervals. Computing will require a budget number before funded work begins. In-kind work can begin as soon as the request is approved.
All funded research project will receive a $500 support "allowance" to cover labour costs for the duration of the project.